Tuesday 27 November, 2012

Don’t fall for warranties offered by builders Property developers have started offering warranties, but these may not be worth the premium you pay.


AMIT SHANBAUG 

Many of the top property developers in metro cities like Mumbai and Delhi have come out with a new marketing strategy to lure potential buyers. They are offering warranties on the houses they sell, similar to those offered by manufacturers of electronic appliances like TVs and refrigerators. The warranty period ranges from 1-3 years on all electronic appliances in a fully-furnished apartment, to as high as 10 years for waterproofing of flats. The Maharashtra Chamber of Housing and Industry claims that nearly 80% of its members are offering such guarantees across the country. 

 

    However, is this warranty a convincing reason to buy a flat at a premium? Most real estate experts don’t believe so. Here’s why. 

 

It’s the appliances, not apartments
Most warranties being
advertised by developers are for the appliances that come with a semi- or fully-furnished flat, not much on the construction-related aspects of the house. While offering appliances with apartments is nothing new, the only difference is that a few builders have started handing out the warranty cards to buyers when they take possession of the house. “The developer purchases these products from various companies, which offer their warranties. The builder merely passes them on to the customer as his own,” says Pankaj Kapoor, managing director of Liases Foras, a real estate research firm. 

 

    A significant construction-related guarantee some developers have begun to offer is on the paint job. However, many reputed paint companies already offer a warranty of 5-7 years, subject to a minimum quantity of paint purchased by the builder. The warranty includes shade fading, growth of fungus and algae on walls, flaking and peeling of paint. The company maintains records of the customer warranty electronically and issues a warranty identification number. 

 

    Even if the builder offers other construction-related guarantees, say, for waterproofing, these come with the building, not individual apartments. “In the case of warranties on construction materials, the buyer should ask for relevant documents from the developer and scrutinise the level of accountability implied,” says Om Ahuja, CEO, residential services, Jones Lang LaSalle India. 

 


No extra cost for developer   

The builder is only offering convenience in terms of providing access to guarantee papers. You are anyway entitled to warranties on products that come with the house, such as electrical wiring, switchboards, appliances like CFLs and ceiling fans, kitchen chimneys, exhaust fans and bathroom fittings like branded taps. 

 

    So, is offering warranties just a gimmick? The builders want you to believe otherwise. “Most top developers want to protect their reputation, so they opt for branded material. The guarantees are a genuine effort by builders, not a gimmick to sell their projects,” says Boman Rustom Irani, chairman & managing director of Rustomjee Group. 

 

    However, the fact is that when a home owner wants to use the warranty, he will have to approach the manufacturers. The developer could wash his hands off any defects later. The only solace for buyers is
    that the guarantee may mean it is a
    better product than an unbranded
one. “Appliances covered by manufacturer warranties tend to be of a better quality,” says Ahuja.  

Cash discount is better
While most such warranties are offered for fully furnished premium projects and projected as being free with the apartment, if the builder offers these at a premium, ask for a cash discount instead. This may work to your advantage in two ways: you get to buy what you like, even at a lesser cost, and something that suits your needs. 

 

    Besides, the builder has low incentive to buy the most energy-efficient appliances since it is you who will pay the bills, not him. The motivation for the builder is minimising investments and maximising returns, and he is more likely to choose not-so-efficient appliance at a lower cost rather than an expensive five-star one. The large number of investors today is also a reason for minimising the cost on appliances. “When an apartment is being bought just as an investment or to rent it, the owner would want the builder to install cheaper appliances. This is because the maintenance cost is minimal if the flat is locked up, or the tenant will pay the charges,” says a Delhibased real estate expert.
Before you buy 


Another important factor to be kept in mind is whether the construction is suitable for all the fancy appliances on offer. For instance, a fully air-conditioned apartment requires
proper sealing of doors and windows and your electricity bill may go up if this is not done. Similarly, if the chimney in the modular kitchen is not powerful enough, you will have to spend more on getting it cleaned more frequently.  

 

Source: times of India 26/11/2012

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